GSEB Class 12 Organization of Commerce and Management Notes Chapter 5 Staffing

This GSEB Class 12 Organization of Commerce and Management Notes Chapter 5 Staffing covers all the important topics and concepts as mentioned in the chapter.

Staffing Class 12 GSEB Notes

At the end of the 19th century the managers realized that in production sensitive staff is more important than inanimate machines. Machines are run by employees. Hence scientific method is necessary for their recruitment, selection, appointment, promotion, transfer, training, etc.

The function of staffing is also as important as other functions of the management. It is process of development of an individual. It is process related to employees working in the organization.

Concept of Staffing:
In the ordinary sense, the term staffing is not merely recruitment but also includes acquiring, training and maintaining the employees in the organization. In broader sense, employees’ recruitment, selection, training, promotion, transfer and post retirement functions are included in staffing.

Characteristics of Staffing:

  • Important Function of Management
  • Perennial Process,
  • Concerned with Human Relations
  • Staffing is Dynamic Process
  • Related with other Managerial Functions
  • Wide Scope and
  • Capital Expenditure (Investment).

GSEB Class 12 Organization of Commerce and Management Notes Chapter 5 Staffing

Importance of Staffing:
In the field of management staffing holds an independent position. The organization without employees is like skeleton without soul. You just take care of your employee; they will take care of all other matters for you.

The matters described below clarify the importance of staffing:

  • Employees are driving force of the organization.
  • It keeps organizational activity Dynamic.
  • Staffing is necessary for other functions of management.
  • It is like limbs of the Business Enterprise.
  • It is cause of job satisfaction among staff.
  • Harmony in Employer-Employee Relations.
  • Satisfied employees increase the Prestige of the unit, and
  • It is continuous process.

Staffing as a part of Human Resource Management:
Human Resource Management is the process of planning for recruiting necessary staff, their procurement, maintenance and their development. It has developed from staffing. In today’s age of global competition the importance of human resource has increased.

The process of Human Resource Management can be divided into two parts:

  • Concerned with manpower planning and
  • Concerned with Compensation and Development of Staff.

In Human Resource Management, employees are just not considered as means of production but are accepted in all respect as human being.

Process of Staffing:
Meaning of Recruitment:

  • In ordinary sense, “Recruitment is the process of looking for probable employees and making them apply for the job.”
  • In broader sense, “Recruitment is the process of acquiring at the right time, in the right number, in the right place, persons with the right qualifications.”

Sources of Recruitment:
1. Internal Sources:

  • Promotion
  • Transfer,
  • Friends and Relatives of the Employees,
  • Recalling Retrenched Employees,
  • Promotion with Transfer and
  • Waiting List.

2. External Sources:

  • Through Advertisement,
  • Through Employment Exchange
  • Through Education Institute
  • Through Trade Unions
  • Through Contractors,
  • Recruitment at the Gate and
  • Through Modern Method.


  • Selection means to select the proper candidate from the applications received.
  • Selection is part of recruitment process. In different organizations the process of selection is found to be different. It is based on the basis of size, type of organization and kind of employees required.

Process of Selection:

  • Welcoming and primary meeting
  • Receiving and screening the Applications
  • Taking necessary Tests:
    • IQ Test
    • Aptitude Test
    • Trade Test and
    • Psychological Test;
  • Personal Interview;
  • Checking References;
  • Preliminary Selection;
  • Physical Examination / Medical Examination;
  • Appointment Letter and
  • Induction into the Organization and Allotment of work.

Training and Development:
Proficiency of work can be obtained through training. For that theoretical and practical knowledge is given.

Concept of Training:

  • In simple words, “Training means providing theoretical and practical knowledge with reference to the work of the employees.”
  • According to one expert, “Training means giving up-to-date information about the organization and also to increase efficiency, skill, aptitude, attitude and technical skill of the employee.”

Importance of Training:

  • Modern Information,
  • Safety
  • Increase in Job Satisfaction,
  • Reduction in Rate of Labour Turnover,
  • Increase in Profit
  • Reduction in Expenses,
  • Growth and Development of Employees and
  • Other Benefits.

GSEB Class 12 Organization of Commerce and Management Notes Chapter 5 Staffing

Executive Development:
Top managers and departmental heads are given special training. The objective behind the same is to develop their mental power and improve their policy based decision taking ability.

Concept of Executive Development:
Development is the process of imparting theoretical and practical knowledge to top level management and departmental heads.

Importance of Executive Development:

  • Increase in technical Knowledge
  • Research and New Ideology
  • Development of the Organization
  • Optimum use of Resources,
  • Solution to Problems
  • Effective Supervision
  • Reduction of Stress and
  • Development Programme.

Difference between Training and Development:

  • Meaning
  • Objective
  • Center Point
  • Time and Expense
  • Who Imparts? and
  • To Whom?

Leave a Comment

Your email address will not be published.